Recommended Technology Platform
Overview
At Resilient IT, we work hard to build what we call our ” Recommended Technology Platform”. We know that using products across this platform will give you a great platform to operate your business from (we know this because we “Eat our own dog food” and use ALL the services below to run our own company).
Our technicians are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently, and expertly assist you with working with those products.
We also maintain a strong network of contract technicians that we can call on for specific expertise in high level or advanced customization of these core services.
Recommended Technology Platform
Servers |
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Workstations and Workstation Software |
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Networking and Infrastructure Hardware |
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Backup and Disaster Recovery |
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Network Storage |
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Printing |
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Security Tools |
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Third Party Vendors
While we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please bear in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarize ourselves with managing and supporting these products.
If the issues can and should be supported by the 3rd party vendor, then we may help you work with the vendor directly to get the problem solved in the most efficient and timely manner for you.
We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.
Last Revised: 08/23/2024